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IT Infrastructure Maintenance Solution for a European Client

About the Client

Our client is a leading software provider specializes in offering customized products to pharmaceutical industry, with its head office in Europe.

What the Client Wanted

The client wanted to set up a software R&D center in Beijing, therefore, needs-satisfied IT infrastructure became necessary. Since the client wanted one-stop service, our IT Infrastructure team, working with the client, carried out a series of solutions to meet its rigorous requirements,which involved:

  • IT infrastructure solution assessment
  • Procurement agent
  • Infrastructure planning and architecture
  • IDC server hosting
  • Desktop support service

Our Solutions

  • With our deep understanding towards our network topology, we offered the client constructive advice and carried out the IT infrastructure design based on comprehensive analysis of the client’s requirements;
  • As Dell's major client, we enjoyed maximum price preference when purchasing hardware products, thus helped reduce the client’s  procurement cost to a great extent;
  • We offered IDC level server hosting service to the client to drastically decrease the possibility of service interruption;
  • We provided the client a complete set of desktop support service, including desktop deployment, hardware and software troubleshooting;

    Out of consideration for long-term cooperation relationship, we recommended ODC as our cooperative mode.  

Products Used in the Case

Hardware: Dell PowerEdge SC440 Server, Dell PowerEdge 1900 Server, Dell 2324 Switch, Dell Remote Access Card, APC UPS, Check Point VPN -1 UTM Edge
Software: Open SUSE10.0

Technologies Required

Network analysis and design,
Site to site VPN setup with BOVPN support device;
Open SUSE installation

Final Results

  • Free share of internal resources between the client's head office and Beijing branch;
  • Sharp reduction of the client's overall investment in IT infrastructure building and maintenance; ;
  • Professional support and timely participation of the IT work of the client's Beijing branch and overseas head office by Shinetech's IT professionals.

 

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